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Frequently asked questions
- 01Food is outsourced and charged separately. Our neighbor, who runs a catering service, provides simple, home-cooked Tamil meals for our guests. Alternatively, our caretaker can assist with food delivery. Guests may also use the kitchen to cook, but please note: we only provide basic cutlery (plates, glasses). You’ll need to bring your own utensils and cookware.
- 02We offer bonfires for an additional charge (covers firewood and caretaker assistance). Please check for pricing while booking. BBQ facilities are not available.
- 03We provide basic essentials: Bed linen Blankets Towels Soap Toiletries are not included.
- 04Yes, we have a high-speed optic fiber internet connection.
- 05Kotagiri is a 15-minute drive from the property. The closest grocery store is 3 km away, in Aravenu.
- 06Yes, the nearest grocery store is in Aravenu, about 3 km away.
- 07Ooty: Approximately 1 hour by car Coonoor: Around 30 minutes via a shortcut from our property
- 08The property is located beside a scenic tea estate valley with short hiking and walking trails. Our caretaker can guide you and ensure your safety. Catherine Falls, a well-known tourist spot, is also nearby.
- 09Yes, a caretaker lives next to the property and will assist you during your stay.
- 10No, we host only one group at a time. You’ll have the property entirely to yourselves.
- 11We can accommodate up to 10 adults.
- 12You can book directly with us or via Airbnb. For direct bookings, our WhatsApp contact is listed on the "Contact Us" page. We require an advance to confirm your dates.
- 13Full refund if cancelled within 3 days of payment 50% refund if cancelled more than 2 weeks before check-in No refund if cancelled within 1 week of check-in If you’d like to change your booking dates, let us know and we’ll do our best to accommodate.
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